ClinicDigital installs and manages a custom AI chatbot that greets visitors, pre-qualifies leads, answers common questions, and hands off hot prospects directly to your front desk — without adding to your staff’s workload.
24/7
Always-on patient support
85%+
Questions resolved instantly
3x
More after-hours bookings
<1 Week
Deployed and live
Chatbot Capabilities
Every chatbot is custom-trained on your practice data and deployed across every channel your patients use -- answering questions, booking appointments, and qualifying leads around the clock.
Powered by Conversation AI with natural-language understanding. Your chatbot holds human-like conversations, interprets patient intent, and provides accurate answers based on your practice information.
Patients can schedule, reschedule, or cancel appointments directly through the chatbot. Syncs in real time with your calendar so double-bookings never happen -- no phone tag, no wait times.
Automatically qualify inbound leads based on criteria you define -- insurance type, service interest, urgency level. Hot leads get fast-tracked to your team; others enter nurture sequences.
We train the AI on your services, procedures, pricing, FAQs, and policies. The chatbot speaks your language, understands your specialties, and answers with the accuracy your patients expect.
Your chatbot can be deployed on your website, Google Business Profile, Facebook Messenger, Instagram DMs, and SMS -- all from a single dashboard. Meet patients wherever they reach out.
Built with healthcare privacy in mind. Conversations are encrypted, sensitive data is handled carefully, and the chatbot never stores PHI outside of your approved systems.
Track every conversation, measure resolution rates, monitor booking conversions, and identify the most common patient questions. Data-driven insights to continuously improve the experience.
Seamlessly connects to your CRM, EHR, or practice management software. New leads auto-populate your pipeline, trigger follow-up workflows, and update patient records without manual entry.
Pricing Plans
Every plan includes a one-time setup fee for custom training, integration, and deployment, plus a monthly service fee for AI hosting, conversation credits, ongoing optimization, and support.
4-month minimum service term
Perfect for small practices just getting started with automation
What's included
4-month minimum service term
Perfect for growing practices ready to automate patient acquisition
What's included
4-month minimum service term
Perfect for multi-location practices or high-volume clinics
What's included
All plans include a one-time setup fee covering custom AI training, integration, and deployment, plus a monthly service fee for AI hosting, conversation credits, optimization, and support. 4-month minimum -- month-to-month thereafter.
Need a custom AI solution? Book a free consultation and we'll build a chatbot tailored to your exact workflow.
How It Works
We handle every step -- training, integration, deployment, and ongoing optimization. You focus on delivering great patient care.
We learn your practice workflows, common patient questions, appointment types, and qualification criteria. You leave with a clear AI chatbot strategy tailored to your specialty.
We train the chatbot on your services, FAQs, policies, and booking rules. Custom conversation flows are designed for each service line, including qualification logic and escalation paths.
We connect the chatbot to your CRM, calendar, and communication channels -- website, SMS, social media. Thorough testing ensures every flow works flawlessly before going live.
Once live, we monitor conversations, refine responses, update training data, and optimize qualification rules. Your chatbot gets smarter every week, booking more patients over time.
Why AI Chatbot
Basic live chat and contact forms leave money on the table. An AI chatbot converts visitors into booked patients -- instantly, intelligently, and around the clock.
Frequently Asked Questions
Most chatbots are trained, integrated, and deployed within 10-14 business days. Enterprise builds with multi-location routing and EHR integration may take 2-3 weeks. We keep you updated at every stage with progress check-ins.
We need your service list, frequently asked questions, appointment types, booking rules, pricing (if shared publicly), insurance information, and any specific policies patients ask about. We handle all the AI training -- you just provide the source material.
Your monthly fee covers AI hosting and compute, conversation credits, CRM integration maintenance, ongoing optimization and retraining, analytics reporting, and support. Think of it as your always-on AI employee subscription -- everything needed to keep the chatbot accurate, fast, and converting.
Yes. The AI engine supports multi-language conversations. We can train the chatbot to detect patient language and respond in English, Spanish, and other languages relevant to your patient population. Additional language training is included in Growth and Enterprise plans.
No -- it augments them. The chatbot handles routine questions, after-hours inquiries, and initial lead qualification so your team can focus on high-value patient interactions. Complex or sensitive conversations are seamlessly escalated to a human team member.
Our chatbots are designed with HIPAA awareness in mind -- encrypted conversations, no unauthorized PHI storage, and audit logging. The Enterprise plan includes full HIPAA-compliant conversation handling with BAA coverage. We recommend the Enterprise tier for practices handling sensitive patient data via chat.
After the initial 4-month term, your service continues month-to-month with no long-term contract. You can cancel anytime with 30 days notice. Most clients stay because the AI continues to improve and deliver ROI that far exceeds the monthly cost.
Yes. We integrate with most major healthcare booking and CRM platforms, including GoHighLevel, Cliniko, Jane App, Mindbody, Acuity Scheduling, Calendly, and custom systems via API or Zapier. Your chatbot books directly into your existing calendar.
Book a free strategy call and see exactly how an AI chatbot can capture more leads, book more appointments, and grow your practice on autopilot -- 24 hours a day, 7 days a week.
No obligation. See a live demo of your custom AI chatbot before you commit.