Modern medical practice website and patient retention dashboard
PATIENT RETENTION & LIFETIME VALUE

Build a Patient Retention System That Keeps Care Moving Forward

Your next stage of growth is not only about finding new patients. We build and manage the website, patient-engagement workflows, and retention infrastructure that help practices stay connected between visits—without giving your team another system to manage.

One location · $997/month
$2,500 Launch & Integration
90-day initial commitment

The system

The Complete Retention Infrastructure

Everything you need to keep patients engaged, satisfied, and coming back.

01

Beautiful Modern Website

A custom-designed, mobile-optimized website that showcases your services and converts visitors into patients. Built for performance and conversion.

02

Continuous Support

Regular updates, security patches, performance optimization, and technical support so your website is always running at peak performance.

03

Patient Retention CRM

Built-in system to track patient interactions, automate follow-ups, send appointment reminders, and keep patients engaged between visits.

04

Patient Loyalty Programs

Automated workflows that reward repeat patients, encourage referrals, and turn satisfied patients into your best marketing channel.

The outcome

The Economics of Retention

Retention is the highest-ROI marketing strategy. Here's why a managed system can support your practice.

01

Increase Patient Lifetime Value

Patients who return spend 5x more over a lifetime. Strategic retention turns one visit into years of revenue.

02

Turn Patients Into Referral Sources

Happy retained patients refer more than new marketing. Build word-of-mouth growth that costs nothing to acquire.

03

Stabilize Revenue

Recurring patient visits create predictable revenue streams. Less reliance on constant new patient acquisition.

04

Reduce Marketing Costs

Patient retention is 5-7x cheaper than acquisition. Optimizing retention improves your marketing ROI dramatically.

05

Demonstrate Consistency

A professional, regularly-maintained website builds trust and credibility with both patients and search engines.

06

Never Worry About Website Problems

We handle all technical maintenance—security updates, backups, performance, and hosting—so you focus on patients.

The offer

A Managed Retention System, Not Another Tool to Learn

Lifetime Value System is a monthly subscription for one practice location, designed to keep your website and retention workflows moving without adding another tool for your team to manage.

Lifetime Value System

$997/month

One practice location with managed website and retention infrastructure.

  • Website hosting, backups, security updates, uptime, and performance monitoring
  • Routine website maintenance and up to two hours of standard content or design updates per month
  • Retention CRM and workflow administration
  • Approved appointment follow-up, patient education, recall, and reactivation workflows
  • Loyalty and referral workflow maintenance
  • Monthly performance review, priorities, and recommended improvements
  • Standard email support for your designated practice contact

Additional locations: +$350/month per location. 90-day initial commitment, then month-to-month with 30 days' notice.

Ready to get started?

Secure Stripe checkout includes the first month and the one-time $2,500 launch fee. Usage-based provider fees are billed separately.

What happens at launch

$2,500 one time

Strategy, website work, workflow configuration, integration planning, QA, and team handoff.

  1. 1. Strategy: Review the website, services, patient journey, communication process, and goals.
  2. 2. Website: Build or refresh the patient-facing experience and technical foundation.
  3. 3. Mapping: Define patient segments, consent, timing, data sources, and handoffs.
  4. 4. Configuration: Configure approved education, recall, reactivation, loyalty, and referral workflows.
  5. 5. Go-live: Test the experience, launch, and hand off responsibilities to your team.
SMS, email, hosting, premium plugins, third-party platforms, and usage-based provider fees are billed separately unless expressly included. Additional locations, custom development, new landing pages, major redesigns, and non-standard integrations are scoped separately. Compliance depends on the full configuration, selected vendors, agreements, access controls, and your practice's approved communication process.

The launch

Building Your Retention Engine

A systematic approach to retention that spans website, systems, and ongoing optimization.

1
Launch step

Website Design & Development

We create a beautiful, mobile-first website that showcases your practice and converts visitors into patients.

2
Launch step

Retention System Setup

Integrate your CRM, set up automated patient follow-ups, reminders, and loyalty program rules.

3
Launch step

Monthly Maintenance & Support

Regular updates, security monitoring, performance optimization, and technical support included every month.

4
Launch step

Continuous Optimization

We review analytics, gather patient feedback, and continuously improve your website and retention workflows.

Ready to build your patient retention engine?

Start Today