Terms of Service

By accessing, browsing, or using the website and services provided by ClinicDigital.co ("we," "our," or "us"), you ("you," "your," or "Client") agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not access or use our website or services.

These Terms constitute a legally binding agreement between you and ClinicDigital.co. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modified Terms.

ClinicDigital.co provides AI-powered marketing automation, client management solutions, SEO, web design, website maintenance, and customized integrations primarily for medical practices, medspas, and healthcare-related businesses. Our solutions are deployed through the GoHighLevel platform and other third-party tools as applicable.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice or liability.

By using our services, you agree to:

• Provide accurate, current, and complete information when requested during registration, consultation bookings, or any form submissions.
• Maintain the confidentiality of any account credentials, API keys, or access tokens provided to you as part of our services.
• Promptly notify us of any unauthorized use of your account or any other breach of security.
• Comply with all applicable local, state, national, and international laws and regulations, including HIPAA where applicable to healthcare data.
• Use our services solely for lawful purposes and in accordance with these Terms.

You agree not to use our website or services to:

• Engage in any activity that is illegal, fraudulent, deceptive, or harmful.
• Transmit any material that is defamatory, obscene, threatening, abusive, or otherwise objectionable.
• Upload, transmit, or distribute any viruses, malware, or other malicious code.
• Attempt to gain unauthorized access to our systems, networks, servers, or other infrastructure.
• Interfere with or disrupt the integrity or performance of our website or services.
• Scrape, harvest, or collect information from our website through automated means without our prior written consent.
• Reverse engineer, decompile, or disassemble any software or technology used in our services.
• Use our services to send unsolicited communications (spam) or violate anti-spam regulations such as CAN-SPAM or CASL.

All content on the ClinicDigital.co website, including but not limited to text, graphics, logos, images, icons, software, and the compilation thereof, is the exclusive property of ClinicDigital.co or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Our Work Product: Unless otherwise specified in a separate written agreement, all custom strategies, automation workflows, integrations, website designs, and related deliverables created by ClinicDigital.co remain our intellectual property until full payment has been received. Upon full payment, ownership of client-specific deliverables transfers to the Client, excluding any pre-existing proprietary tools, templates, or frameworks owned by ClinicDigital.co.

Client Content: You retain ownership of all content, data, and materials you provide to us for use in our services. By providing such content, you grant us a non-exclusive, royalty-free license to use, modify, and display it solely for the purpose of delivering our services.

Portfolio Rights: Unless you opt out in writing, we reserve the right to feature completed projects in our portfolio and case studies for marketing purposes.

Fees for our services will be outlined in a separate proposal, statement of work, or invoice. By engaging our services, you agree to the following payment terms:

• All fees are due as specified in the applicable agreement or invoice.
• Late payments may incur a late fee of 1.5% per month on the outstanding balance.
• We reserve the right to suspend or terminate services for accounts with overdue payments exceeding 30 days.
• All fees are non-refundable unless expressly stated otherwise in a written agreement.

ClinicDigital.co offers an Affiliate Program that allows approved partners ("Affiliates") to earn commissions by referring new clients to our services. Participation in the Affiliate Program is subject to these Terms and the following specific conditions:

7.1 Eligibility and Enrollment

• The Affiliate Program is open to individuals and businesses who complete our application process and are approved by ClinicDigital.co at our sole discretion.
• We reserve the right to reject any application or terminate any affiliate relationship at any time without providing a reason.
• Affiliates must provide accurate and complete information during the application process and promptly update any changes.

7.2 Commission Structure

• Project Commissions: Affiliates earn a commission of 10% of the total project value for one-time services such as website design, chatbot setup, Voice AI implementation, and other project-based work.
• Recurring Commissions: Affiliates earn a commission of 10% of the monthly retainer fees for ongoing services such as marketing automation, lead generation, SEO, voice AI and smart websites. Recurring commissions continue for the lifetime of the referred client relationship, as long as the client remains an active, paying customer.
• Commission rates are subject to change with 30 days prior written notice to active Affiliates. Changes will apply only to new referrals made after the effective date.

7.3 Referral Tracking and Attribution

• Referrals must be made using the unique tracking link or referral code provided to each Affiliate, or through a direct introduction where the referred party identifies the Affiliate during initial contact.
• Tracking cookies have a duration of 90 days. If a referred prospect does not convert within 90 days of clicking the Affiliate's link, the referral may not be attributed.
• ClinicDigital.co has sole discretion in determining referral attribution in cases of dispute or ambiguity.

7.4 Payment Terms

• Commissions are calculated and paid on a monthly basis, approximately 15 days after the end of each calendar month.
• The minimum payout threshold is $50. Commissions below this amount will roll over to the following month.
• Payments are made via PayPal, Stripe, or direct bank transfer, as selected by the Affiliate.
• Affiliates are responsible for any applicable taxes on commission earnings. We may request tax documentation (such as a W-9 form for U.S. Affiliates) before processing payments.

7.5 Affiliate Conduct and Restrictions

Affiliates agree to the following guidelines:

• Affiliates may not use misleading, deceptive, or unethical marketing practices to generate referrals.
• Affiliates may not bid on ClinicDigital.co branded keywords (e.g., "ClinicDigital," "Clinic Digital") in paid advertising campaigns without prior written approval.
• Affiliates may not send unsolicited emails (spam) or violate any anti-spam laws in connection with promoting ClinicDigital.co.
• Affiliates may not make false claims about our services, guarantees, or results.
• Affiliates may not refer themselves, their own businesses, or create fake referrals to earn commissions. Self-referrals will result in immediate termination and forfeiture of unpaid commissions.
• Affiliates must disclose their affiliate relationship when promoting ClinicDigital.co, in compliance with FTC guidelines and applicable laws.

7.6 Termination of Affiliate Status

• Either party may terminate the affiliate relationship at any time with written notice.
• Upon termination, the Affiliate will receive any commissions earned and owed up to the termination date, provided the minimum payout threshold is met.
• Termination for cause (e.g., violation of these Terms, fraudulent activity) may result in forfeiture of unpaid commissions.
• Recurring commissions cease upon termination of the affiliate relationship, regardless of whether referred clients remain active.

7.7 Modifications to the Program

ClinicDigital.co reserves the right to modify, suspend, or discontinue the Affiliate Program at any time. We will provide reasonable notice of material changes to active Affiliates. Continued participation after changes take effect constitutes acceptance of the modified terms.

Our services utilize third-party platforms, including but not limited to GoHighLevel, hosting providers, analytics tools, and payment processors. Your use of these third-party services is subject to their respective terms of service and privacy policies.

We are not responsible for the availability, accuracy, or reliability of any third-party services, and we shall not be liable for any loss or damage arising from your use of such services.

To the maximum extent permitted by applicable law, ClinicDigital.co and its officers, directors, employees, agents, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or business opportunities.
• Any damages arising from your use of or inability to use our website or services.
• Any damages resulting from unauthorized access to or alteration of your data or transmissions.
• Any damages caused by the conduct of any third party on or related to our services.

In no event shall our total aggregate liability exceed the amounts paid by you to ClinicDigital.co for the services giving rise to the claim during the twelve (12) months preceding the event.

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee specific results from the use of our services, including but not limited to patient acquisition numbers, revenue increases, or search engine rankings.

You agree to indemnify, defend, and hold harmless ClinicDigital.co and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising out of or related to:

• Your use of our website or services.
• Your violation of these Terms.
• Your violation of any applicable law or regulation.
• Your infringement of any third-party intellectual property or other rights.
• Any content or data you provide to us in connection with our services.

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms of Service.
• Non-payment of fees owed.
• Engagement in prohibited activities as outlined in the Acceptable Use Policy.
• Request by law enforcement or government agencies.
• Discontinuation or material modification of our services.

Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability.

Client-Initiated Termination: You may terminate your engagement with us at any time by providing written notice. Any fees owed for services already rendered remain due and payable.

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising out of or related to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree that any arbitration shall be conducted on an individual basis and not as a class action or representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

These Terms, together with our Privacy Policy and any separate service agreements or statements of work, constitute the entire agreement between you and ClinicDigital.co regarding the use of our website and services. These Terms supersede all prior agreements, understandings, and communications, whether written or oral.

If you have any questions or concerns regarding these Terms of Service, please contact us: